Support
PhotoTrace Map Support
PhotoTrace Map helps you map camera photos and videos with embedded GPS, review media that is missing location data, and export your library into organized folders by date, place, and media type.
What's new in PhotoTrace Map 1.1
- Redesigned desktop interface with cleaner navigation, a more focused layout, and improved review screens.
- Improved map clustering for smoother browsing across large photo and video libraries.
- Faster database-backed browsing for scans, timeline data, places, duplicates, and map results.
- New Timeline view for exploring country visits over time and jumping back to the map by date range.
- Redesigned Missing Location review with a clearer review area and suggested-location sidebar.
- New Screenshot Finder for reviewing likely screenshots separately from camera and phone photos.
- Improved Export Photos support for photos, screenshots, and videos, including Unknown Location folders.
- Smoother review behavior, including queued location edits that stay pending until you apply changes.
Getting started
- Choose one trip folder that includes your camera photos, videos, and GPS-tagged phone photos if possible.
- Wait for the scan to finish reading metadata and suggesting likely locations for no-GPS media.
- Open map points to review mapped media by place.
- Use the Missing Location page to review unmatched groups, remove wrongly grouped items, and apply a likely nearby match when it looks right.
How matching works
- Embedded GPS coordinates are used directly when available.
- Photos and videos without GPS may receive likely-location suggestions from nearby capture times using GPS-tagged photos in the same folder as reference points.
- Camera RAW formats and common video formats are supported during scanning.
- Items without a useful suggestion remain in Missing Location for review.
Missing Location workflow
- Each missing group is shown as a task queue based on date.
- Review the photos in the group first and remove any item that should be split into its own new group.
- Use a nearby recommendation, online place search, or a visited place to apply a reviewed location to the group.
- Apply changes to refresh the results after queuing edits.
Troubleshooting
- If folder contents changed, return to the map and run Rescan.
- If place names are missing, use the unknown place-name action to resolve them and save them to cache.
- If thumbnails look incorrect or take too much space, clear the thumbnail cache from Settings.
- If there are not enough GPS-tagged reference photos in the selected folder, likely-location suggestions may be limited or unavailable.
Contact Support
If you need help, contact apblk2026@gmail.com.
Privacy summary
PhotoTrace Map keeps scanning, matching, caches, and manual review data on your Mac. Only optional place-name lookup and online place search contact Apple map services when you use them.